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Performance Improvement for People
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Why is there a lack of results?

 

As a business, you have goals and expect certain results from your processes, procedures and people. As organizations get larger they grow more complex, making it harder to uncover the source(s) of a performance problem. Discovering the causes of poor performance leads to targeted solutions that close the gap between current and desired results for individuals, teams and organizations.

 

With a skilled labor shortage, organizations need to optimize their human resources to achieve strategic business objectives. Performance analyst Joe Harless determined, "An ounce of analysis is worth a pound of objectives." Doing some research and analysis to uncover opportunities for improving people’s performance, promotes better results for employees, teams and the bottom-line.

 

Performance Solutions Corp. has the skills and knowledge for conducting people-centered research to identify opportunities and develop customized solutions.

 

Value-add

 

Performance Solutions Corp. promotes win-win value for employees and employers by seeking more than one stakeholder perspective, and typically using more than one method to take a ‘deeper dive’  and learn more to leverage the most performance improvement at the least cost. Our client-centered approach ensures organizational partners are involved with the analysis, solution development, and implementation. We are not just a “pair of hands” or hands-off experts.

 

Continuous learning and improvement is critical to sustainability in organizations. PSC helps determine the difference between current and desired results, and how to best close the performance gap.

 

Research shows that roughly 80% of performance problems in organizations have causes at the organizational level. (Rummler & Brache; Deming; Chevalier).

How People-Centered Research can help

 

Partnering with a highly qualified, objective outsider will allow you to gain insights into why your organization has its performance challenges and what can be done about it.

 

 

Levels

 

Worker (Employee) level performance factors include: Information/Feedback for work, Resources (tools, equipment, materials, money, time or people), Incentives, Skills/Knowledge, Capacity and Motivation. Enhancing one or more of these areas can greatly improve employee performance.

 

Work process level performance factors include identifying practices, procedures, standards, communications, objectives and accountabilities that need tweaking. Challenges and opportunities may stem from one or more of these factors.

 

At the Workplace level a big picture focus is easier with the input of a neutral partner. We help organizations uncover the source of performance speed-bumps such as: siloed thinking, misaligned business strategies, workflow, and corporate values-action disconnects, or unnecessarily restrictive policies and procedures. Organizational level issues typically trickle down to the team and individual levels.