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Performance Improvement for People
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Are your employees performing as they should?  If not, WHY?

 

As a business, you have goals and expect certain results from your processes, procedures and people. As organizations get larger they grow more complex, making it hard to uncover the source(s) of a performance problem. Discovering the causes of poor performance leads to solutions targeted at closing the gap between current and desired results - at the individual, team and organizational levels.

 

All organizations, especially those in an environment with a skilled labor shortage, need to optimize their human resources to achieve intended outcomes. Performance analyst Joe Harless determined, "An ounce of analysis is worth a pound of objectives."Uncovering opportunities for improving the people side of your organization promotes better results, for them and the bottom-line.

 

Performance Solutions Corp. has the skills and knowledge to do people-centered research in organizations, to help you develops customized solutions based on the finding

 

Value-add

 

Performance Solutions Corp. promotes win-win value for employees and their employers by seeking more than one stakeholder perspective, and typically using more than one  method to uncover internal practice and opportunities to enhance performance. A client-centered approach makes sure organizational partners are involved with the analysis, solution development, and implementation.

People-Centered Research

 

Partnering with a highly qualified, objective outsider will help you perform people-centered research to gain insights into why our organization has performance challenges.

 

Levels

At the Worker level performance factors can include: Information/Feedback for work, Resources (tools, equipment, materials, money, time or people), Incentives, Skills/Knowledge, Capacity and Motivation. Enhancing one or more of these areas can greatly improve employee performance.

Work level performance factors can include: Work Processes, procedures, Standards, Communications, or in effective Team Objectives and Accountabilities. Team-based challenges and opportunities may exist in one or more in one or more of these factors.

At the Workplace level a big picture focus is easier with the input of a neutral partner. We help organizations uncover the source of performance speed-bumps such as: Siloed Thinking, Misaligned Business Strategies and Work Processes, Workflow Issues, Disconnect between Corporate Values and Actions, or Restrictive Policies and Procedures. Many organizational level issues trickle down to the team and individual levels. Note: research shows that roughly 80% of performance problems in organizations have causes at the organizational level (Rummler & Brache; Deming; Chevalier).

Continuous learning is the key to ongoing improvement and sustainability in today's organizations. PSC helps determine the difference between current and desired results, and how to best close the gap.